Testimonials

Testimonials

In accordance with our DNA, Armstrong continuously evaluates performance through our customers’ eyes – Value: Customers define it; we deliver it.



“The men that packed our home were extremely professional, efficient and did a fantastic job packaging our belongings. Even the group that made the final delivery was impressed with the quality of packing. I would highly recommend that crew to others. Leader was Orlando. Very professional, considerate, and efficient with their time. This was my second professional move using a moving company – and his crew far surpassed the prior experience. Keep them around.”

,March 2018

“Everything was done very efficiently, and my delivery was in a timely manner as promised. Very polite movers.”

,March 2018

“Denise McGowen was wonderful! She was positive and professional! Kris and Rick and Jack were just super! They were careful and efficient! Kris was especially dedicated to taking care of every details! I loved that Kris and Rick were on both ends of the move…great reunion at my new home. Every person involved was just awesome!”

,March 2018

“It was great! Carols was my lead mover and he was fantastic as was his team!”

,March 2018

“During the move, I thought the loading process went too slow.  After the items were delivered in perfect condition, I realized our crew knew what they were doing to take perfect care of my items. Thanks for the great work!”

,February 2018

“Denise McGowen was excellent! Even when I had to change everything, she helped me work through what could have been a nightmare! Thank you!”

,February 2018

“We experienced a remarkably smooth move from beginning to end. Everyone we dealt with were very professional.”

,January 2018

“No damages. Everyone was efficient and polite.”

,January 2018

“The easiest move we have made. Our crew kept us up to date on their progress and anticipated delivery time.”

,January 2018

“Crews performance was impeccable throughout my entire relocation!”

,January 2018

“The pack/load crew were exceptional. Very polite, respectful and patient.”

,January 2018

“Estimator, customer service and crews were All Fantastic!  What a group of Amazing professionals!”

,January 2018

“This is the second time I’ve used your company for moving services. Everything from the first meeting to the final unpack was professional, efficient and stress reducing.”

,January 2018

“Orlando and crew did an excellent job!  My belongings arrived safely in the new home. They took great care of us.”

,December 2017

“Service was excellent start to finish.  Would highly recommend!”

,December 2017

“My coordinator, Trisha, made sure we stayed informed every step of the process.”

,December 2017

“We just would like to give a shout out to great customer service we just received from your office upon trying to contact y’all in the midst of this terrible weather condition in Houston (Harvey). Both James (warehouse manager i think is his title) and Tricia who was the contact provided when you get the voice mail for customer service, were equally responsive to us. I was gong to leave a message or re-dial Tricia’s contact number in the answering machine, but i had to re-dial to jot down the phone number with the pen and paper. When I re-dialed, i got James who picked up the phone and assured me that the warehouse that has all our 12 volts are in good position since the warehouse was fortunate enough not to get flooded. After a few minutes, even though I wasn’t able to leave the message, Tricia phoned me back just retrieving my number from a missed call. I can say, that is an exceptional customer service that we greatly appreciate!!! Thank you so very much and we hope everyone get through safe in the aftermath of this Houston very severe weather conditions. Take care and God Speed!”

,August 2017, Warehousing Storage Customer

“Our move was perfect and seamless. Everyone was extremely helpful!”

,January 2017

“Denise was Amazing! The pack crew was excellent.”

,December 2016

“We had a really great experience with Armstrong all around. The coordinators, the drivers, and movers were all fantastic. The drivers were lovely people and even dropped off earlier than expected and in the snow! They really worked extra hard in the cold, so that was very much appreciated. If they happen to see this, I hope they know how much we appreciated the great work they did.”

,December 2016

“They were perfect!”

,December 2016

“Awesome move crew. Everything was delivered significantly ahead of schedule. Crew was friendly and honest.”

,December 2016

“The delivery location was on a one lane road with trees. Brenard did an excellent job backing the truck in and positioning it to allow movement of neighbors and provide a convenient location for the truck doors to open to the driveway. Masterful. It was excellent start to finish!”

,November 2016

“Everything was great!”

,November 2016

“The overall experience was good. The movers were on time, in communication, fast, and efficient. Packing Crew and Coordinator were friendly, professional, quick to respond, and were primarily concerned with high quality.”

,November 2016

“My point of contact was Trish and she made sure that we were always happy. She stayed on top of my entire move.”

,November 2016

“Very efficient in loading and unloading. Packing was done very carefully, and both the loading staff and unloading were very friendly cheerful, and extremely helpful. What a good team of professionals. Braxton from sales and estimating was very good in every aspect of this process.”

,November 2016

“Denise was exceptionally helpful and called to check in and make sure things were going smoothly. She always followed up and was so pleasant and helpful on the phone! We had a wonderful experience! Everyone we dealt with was friendly, punctual and professional. We are very pleased.”

,November 2016

“The assistance and customer service I received were incredibly amazing from beginning to end with off-the-charts professionalism and an abundance of patience with me as I was a bit nervous (*first timer). The movers were friendly, prompt and very careful with the handling and packaging of my furniture. My move coordinator, Denise, kept me informed with no issues whatsoever! I felt completely comfortable with her handling the move of my items as she encouraged me not to worry and assured me everything was going to be okay — and it was; All of my furniture arrived at the correct location, on time and in one piece. I’d definitely recommend Armstrong Relocation to family and friends!”

,November 2016

“My crew lead, Herman, was so meticulous and efficient. He was really well organized and respectful. This is the 2nd time I have used your company. Everything from the first meeting to assess my needs to the final unpacking of the truck is professional, efficient and stress reducing. Skip Wilson has managed my need to move twice in the last 18 mos. He is attentive to the stress moving creates and creative about how to give me the most “bang for my buck”.”

,November 2016

“Courteous. Hardworking. Responsible. Denise was very responsive and helpful.”

,October 2016

  • "Our salesman, Braxton Dailey, was very professional and thorough and our coordinator, Jennifer Lyons, did an outstanding job of keeping us informed and checking in daily on the progress. We couldn’t say enough great things about our driver and crew as well. Hector Saldana, our driver, had great communication, especially when it came to any delays due to bad weather. Everyone was so polite and we have already recommended Armstrong – United to a family moving from Houston to Austin. Thank you!”
    S.S., April 2016
  • "I appreciated the professional appearance and the way our 3 crew members presented themselves. I am a female and had to handle this move on my own, and there was never a time where I felt uncomfortable with the gentlemen that moved me. They dressed professional, were well groomed, and they were very polite.”
    M.S., May 2016
  • "Our move coordinator was always available to answer questions. Even when she had to go out of town, she called us ahead of time, gave us the name and number of the person filling in for her, and told us when I could expect to hear from her. When she returned, she called back right away to check in on us. She made the entire process so smooth and her communication was excellent. "
    M.K., April 2016
  • “The packing was fantastic!!! The crew was very careful, respectful and kind. Our entire team was excellent. Perfect teamwork. Thank you!”
    B.H., April 2016
  • “Our driver and crew did an excellent job! It was a difficult delivery with our apartment complex, but they persevered through every obstacle and even carried our sofa up 6 flights of stairs. Great job!”
    K.N., April 2016