Customer Testimonials

Residential Moving Services:

“They took great care loading and unloading our belongings. I was so impressed with Orlando’s ability to maneuver his large truck through our old neighborhood with narrow streets. I will recommend you to anyone who is moving.” – S.M.

“I can honestly say [they] are the best professional driver and team I have ever used. And that’s saying something because this was my 16th move. Outstanding people skills and they did everything they said they were going to do and then some! Outstanding experience.” – P.W.

“It was easy. Armstrong Relocation showed up, packed it all, loaded it, and delivered it. I was notified on every step.” – D.I.

“It was great, driver was fast and efficient. Took great care of all my things and was incredibly nice!” – C.P.

“Armstrong Relocation is a very good company to work with and I have used United Van Lines
and Armstrong Relocation for state to state moving twice.” – P.S.

“From the beginning to the end, the whole thing was a great experience.” – J.T.

“The packers arrived on time and were very quick and professional. They took great care of all of my things and loaded the truck quickly.” – A.C.

“From start to finish (7 months), Denise has been fantastic. Customer service like no other. Always following up and on top of every little detail. She took an extremely stressful situation for me and turned it all around into a positive stress-free experience. I can’t thank her enough. The packing crew were great, very friendly and professional. Took extra care with all of our belongings not just the high-end items. I was not present on loading day so I can’t comment on them. Our belongings went into storage for six long months as the new house in California was not ready. Once I was ready to except my belonging, Denise was on it and scheduled delivery pronto. Josh, the driver of the truck was great and contacted me the night prior just as Denise had told me he would and kept in contact with me on the day of. The crew that was on hand to help unload were on time, friendly, and got right to work the minute Josh and the truck pulled up to the house. Everything unloaded in 2-3 hours. Following day George was on hand to uncrate for us. Again very punctual and super nice. Took no time at all to complete the task at hand. Denise again called after the truck was unloaded and to be sure everything went smoothly and no issues. Called to check up to be sure George had made it. Like I’ve said the customer service that is Denise is unbelievable. I did recommend Armstrong to another friend of mine who did in fact call Denise and from what I understand everything went very smoothly as well.” – J.P.

“Jennifer Lyons is on top of the move and communicated everything in a timely manner. Kept me up to date on the moves. Very professional and is a team player. I would recommend her expertise to anyone who wants a job well done.” – M.W.

“Thank you for your excellent service during our recent move. Kris & the crew were phenomenal. I will recommend all of my friends to Armstrong. We’ll be in touch for the next move when our house is ready between mid-April and the end of May.”- S.B.

“My daughter Sarah had set up a move from Houston to State College, PA through Federal Relocation. I flew to Houston from PA on 11/13 to help her with the final packing and drive with her back home. Federal’s pickup window was 11/13 – 11/15. On 11/15, they told us the movers be there between 3-7 pm; they failed to come. On 11/16, they told us they would pick up between 3-6 pm. At 4:30, I called Armstrong Relocation, thinking that Federal would again fail to pick up within the window given (this turned out to be the case). I talked to Denise McGowan and she hooked me up with Skip. He walked me though a virtual tour and got me a quote within the hour. I emailed him that evening that we cancelled with Federal and were going to be working with Armstrong. He worked many angles that evening and the next day trying to get Sarah’s belongings picked up ASAP since he knew that we had a 1500 mile drive ahead of us and wanted to get home for the holidays. He arranged for a local company to pick up on Monday and this gave us the time we needed to get home safely. I can’t adequately express the stressfulness of the situation prior to working with Skip and the relief and confidence that he instilled during our conversations to resolve our issue. I am a Christian and kept praying for an answer during this period. On Friday night, I told Sarah that I think we found our angel. I told Skip that he was a blessing and “our angel” on Saturday when he called to tell us he had a solution for us. He humbly said he had been called many things but never an angel. Please pass on my thanks again to him for giving us a peace of mind about the move and allowing us to get home for the Holidays. I am sure that there will be more moves in the future for our family and friends. Armstrong Relocation will be the first company that we call or recommend to others.”- C.E.

“Orlando and his team did an awesome job with our move. Orlando was the driver and I was very impressed with his professionalism and organization. He and his team had a very high sense of urgency while at the same time not rushing. They were very receptive and understanding to our requests. Orlando was able to move our delivery date to a day that fit best in my schedule and he went above and beyond. Orlando changed my bad perception of moving experiences. I had a nightmare of an experience the last time I moved. Please recognize Orlando and his team. It was the most stress-free part of what is normally a stressful process. I felt like they were treating my household goods like they were their own.”- S.W.

“Driver Mario and crew did an excellent job. Very conscientious and respectful. From the beginning to the end, the whole thing was a great experience. The sales rep (Pat), the lady coordinating the move over the phone (Denise), and the movers (Raul and team) were all extremely professional and easy to work with. Pat Stelly – Sales Rep – Professional, courteous, explained how everything worked. Denise McGowan – Coordinator – Called to give me updates, helped when I had questions, on top of all the dates and when my items would arrive. Raul (and moving crew) – driver – punctual, professional driver and very much aware of his surroundings, treated my items like they were his own and cared if they would be damaged or not, went above and beyond to make sure that we received our items in one piece and is a great frontline employee.”- J.N.

“I would like to commend your entire staff, especially those who packed the entire house, loaded, unloaded and unpacked our furnishings. It truly made our stressful week a lot less stressful. Your staff was most professional, polite and accommodating. It is companies like yours that make moving a little bit easier to bear. We had no disappointments, everything was as advertised. I will certainly recommend you and your company in the future. Pat was thorough and very knowledgeable as Denise was in keeping us informed and updated. I wanted to especially thank Raymond, Mario, Hector, Carlos, Kalimba, Sterling, Alvero and Kris for an outstanding job. Each crew was exceptional and professional. You should be proud of all involved that resulted in another happy and satisfied customer.”- D.M.

“The men that packed our home were extremely professional, efficient and did a fantastic job packaging our belongings. Even the group that made the final delivery was impressed with the quality of packing. I would highly recommend that crew to others. Leader was Orlando. Very professional, considerate, and efficient with their time. This was my second professional move using a moving company – and his crew far surpassed the prior experience. Keep them around.”- R.W.

“Everything was done very efficiently, and my delivery was in a timely manner as promised. Very polite movers.”- R.A.

“Denise McGowen was wonderful! She was positive and professional! Kris and Rick and Jack were just super! They were careful and efficient! Kris was especially dedicated to taking care of every details! I loved that Kris and Rick were on both ends of the move…great reunion at my new home. Every person involved was just awesome!”- M.B.

“It was great! Carols was my lead mover and he was fantastic as was his team!”- O.R.

“During the move, I thought the loading process went too slow. After the items were delivered in perfect condition, I realized our crew knew what they were doing to take perfect care of my items. Thanks for the great work!”- K.C.

“Denise McGowen was excellent! Even when I had to change everything, she helped me work through what could have been a nightmare! Thank you!”- M.B.

“We experienced a remarkably smooth move from beginning to end. Everyone we dealt with were very professional.”- J.R.

“No damages. Everyone was efficient and polite.”- B.P.

“The easiest move we have made. Our crew kept us up to date on their progress and anticipated delivery time.”- D.T.

“Crews performance was impeccable throughout my entire relocation!”- C.R.

“The pack/load crew were exceptional. Very polite, respectful and patient.”- D.C.

“Estimator, customer service and crews were All Fantastic! What a group of Amazing professionals!”- E.M.

“This is the second time I’ve used your company for moving services. Everything from the first meeting to the final unpack was professional, efficient and stress reducing.”- J.A.

“Orlando and crew did an excellent job! My belongings arrived safely in the new home. They took great care of us.”- A.R.

“Service was excellent start to finish. Would highly recommend!”- L.B.

“My coordinator, Trisha, made sure we stayed informed every step of the process.”- J.R.

“We just would like to give a shout out to great customer service we just received from your office upon trying to contact y’all in the midst of this terrible weather condition in Houston (Harvey). Both James (warehouse manager i think is his title) and Tricia who was the contact provided when you get the voice mail for customer service, were equally responsive to us. I was gong to leave a message or re-dial Tricia’s contact number in the answering machine, but i had to re-dial to jot down the phone number with the pen and paper. When I re-dialed, i got James who picked up the phone and assured me that the warehouse that has all our 12 volts are in good position since the warehouse was fortunate enough not to get flooded. After a few minutes, even though I wasn’t able to leave the message, Tricia phoned me back just retrieving my number from a missed call. I can say, that is an exceptional customer service that we greatly appreciate!!! Thank you so very much and we hope everyone get through safe in the aftermath of this Houston very severe weather conditions. Take care and God Speed!”- D.K. and C.A.

“Our move was perfect and seamless. Everyone was extremely helpful!”- S.Z.

“Denise was Amazing! The pack crew was excellent.”- G.V.

“We had a really great experience with Armstrong all around. The coordinators, the drivers, and movers were all fantastic. The drivers were lovely people and even dropped off earlier than expected and in the snow! They really worked extra hard in the cold, so that was very much appreciated. If they happen to see this, I hope they know how much we appreciated the great work they did.”- M.P.

“They were perfect!”- L.W.

“Awesome move crew. Everything was delivered significantly ahead of schedule. Crew was friendly and honest.”- C.M.

“The delivery location was on a one lane road with trees. Brenard did an excellent job backing the truck in and positioning it to allow movement of neighbors and provide a convenient location for the truck doors to open to the driveway. Masterful. It was excellent start to finish!”- L.B.

“Everything was great!”- M.W.

“The overall experience was good. The movers were on time, in communication, fast, and efficient. Packing Crew and Coordinator were friendly, professional, quick to respond, and were primarily concerned with high quality.”- R.R.

“My point of contact was Trish and she made sure that we were always happy. She stayed on top of my entire move.”- J.R.

“Very efficient in loading and unloading. Packing was done very carefully, and both the loading staff and unloading were very friendly cheerful, and extremely helpful. What a good team of professionals. Braxton from sales and estimating was very good in every aspect of this process.”- E.M.

“Denise was exceptionally helpful and called to check in and make sure things were going smoothly. She always followed up and was so pleasant and helpful on the phone! We had a wonderful experience! Everyone we dealt with was friendly, punctual and professional. We are very pleased.”- D.W.

“The assistance and customer service I received were incredibly amazing from beginning to end with off-the-charts professionalism and an abundance of patience with me as I was a bit nervous (*first timer). The movers were friendly, prompt and very careful with the handling and packaging of my furniture. My move coordinator, Denise, kept me informed with no issues whatsoever! I felt completely comfortable with her handling the move of my items as she encouraged me not to worry and assured me everything was going to be okay — and it was; All of my furniture arrived at the correct location, on time and in one piece. I’d definitely recommend Armstrong Relocation to family and friends!”- G.W.

“My crew lead, Herman, was so meticulous and efficient. He was really well organized and respectful. This is the 2nd time I have used your company. Everything from the first meeting to assess my needs to the final unpacking of the truck is professional, efficient and stress reducing. Skip Wilson has managed my need to move twice in the last 18 mos. He is attentive to the stress moving creates and creative about how to give me the most ‘bang for my buck’.”- J.A.

“Courteous. Hardworking. Responsible. Denise was very responsive and helpful.”- J.W.

“Just wanted to thank you for the service you and your crew have provided.  The moving crew was professional and expeditious in performing their task.  There is only one word to describe them, ‘AWESOME’.  With only three people, the driver and two loaders, they were able to finish the job in a small amount of time.  Can’t say enough about this crew.  I was blown away.  Again, thank you so much for your service and especially for assigning this team to handle our moving.” – R.T.

Commercial Moving Services:

“We have used Armstrong for many, many years and have no reason to look for another moving
partner. Armstrong has continuously provided excellent customer service.” – J.S.

“We have been using [the] team in Houston for a few years now. They have been great in
helping us receive, store and install our large commercial projects. Often, our clients ask for deliveries in phases or often add items after the fact. They have always been very
accommodating to those requests.” – M.M.

“Our first experience was such a success that they were our first call when the next project
arose. Now they are our preferred vendor. We have had a broad range of requests from moving
high end computer gear in racks to standard crate and box move/office relocation and
consolidation. Armstrong has been able to assist in any area and is always prompt and
professional.” – C.G.

“Armstrong is one of [our] preferred moving companies due to their great customer service,
good price point, and service throughout the U.S. We have more than 75 office locations and
having account reps that are familiar with our business is a huge asset.” – L. V.