Culture

Culture

Armstrong’s timeless DNA continues to shape who we are today in service to our customers, community and colleagues.

Our customer-centric culture continues to evolve as we look through our customers’ eyes to build trust, reduce stress and deliver reliability around the world.

Vision
Our vision is to continually build the Armstrong family of companies into the pre-eminent global supplier of moving, relocation and logistics services.

Mission
Our mission is to provide the highest value to our customers and stakeholders by building an organization of passionate team members working together to deliver excellence in quality, safety and customer satisfaction.

 

Armstrong Relocation DNA - HoustonThe Armstrong Center for Excellence
Our custom-built curriculum is just one way in which we perpetuate our DNA. These web-delivered modules ensure company-wide alignment with our core values by instilling the attitudes and training the behaviors necessary in order to succeed.

  • "Our salesman, Braxton Dailey, was very professional and thorough and our coordinator, Jennifer Lyons, did an outstanding job of keeping us informed and checking in daily on the progress. We couldn’t say enough great things about our driver and crew as well. Hector Saldana, our driver, had great communication, especially when it came to any delays due to bad weather. Everyone was so polite and we have already recommended Armstrong – United to a family moving from Houston to Austin. Thank you!”
    S.S., April 2016
  • "I appreciated the professional appearance and the way our 3 crew members presented themselves. I am a female and had to handle this move on my own, and there was never a time where I felt uncomfortable with the gentlemen that moved me. They dressed professional, were well groomed, and they were very polite.”
    M.S., May 2016
  • "Our move coordinator was always available to answer questions. Even when she had to go out of town, she called us ahead of time, gave us the name and number of the person filling in for her, and told us when I could expect to hear from her. When she returned, she called back right away to check in on us. She made the entire process so smooth and her communication was excellent. "
    M.K., April 2016
  • “The packing was fantastic!!! The crew was very careful, respectful and kind. Our entire team was excellent. Perfect teamwork. Thank you!”
    B.H., April 2016
  • “Our driver and crew did an excellent job! It was a difficult delivery with our apartment complex, but they persevered through every obstacle and even carried our sofa up 6 flights of stairs. Great job!”
    K.N., April 2016